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General
Help for Computers Running the
Macintosh Operating System
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The
first step in "getting under the hood" of
your Macintosh is finding out what
operating system you are
using.
(
1 ) To get details about your
computer, first click on the menu in the
upper right-hand corner of your screen and
select "Finder."
To
find out About a program, that program
must be checked in the Finder
menu.
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(
2 ) Next, click on the menu in the
upper left-hand corner of your screen and
select "About This Computer" or "About
This Macintosh." Below is what you will
see if you are running System version
8.5.1.
Your
Operating System Version will
determine what software you should use to
connect to the internet. Older versions of
the Macintosh Operating System (Mac
OS) will display a slightly different
window here, but the information given
will be the same. Also, some system
versions have multiple ways of connecting
to the internet.
Whenever
possible, you should use Apple's latest
networking software, Open
Transport.
Below is a list of the operating systems
that run Open Transport, and whether or
not they have it installed by
default.
- System
7.5.X.... Requires Custom
Installation (Optional,
Recommended - Click
here to download Open Transport
free from
Apple).
- System
7.6.X, 8.X.X.... Installed by
Default (Highly Recommended. Do Not
Use Other Networking Software Such as
ConfigPPP, MacPPP or
FreePPP).
If
you are unsure of what networking
software to use, continue to the end of
this page. Otherwise, follow the links
below:
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The
best way to check what software you have
installed, is to look in your Apple
Menu, inside the Control Panels folder
(older Macs may have to open the
folder from the Apple Menu instead of
viewing it through a sub-menu).
Look for the following files:
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Note:
in the case that you have ConfigPPP or
FreePPP, *and* PPP or Remote
Access, it is highly recommended that
you use PPP or Remote Access. But
first make sure that you do the
following:
- Open
the TCP/IP
control panel.
- Make
sure that PPP is selected in the
Connect via: menu, then close
TCP/IP and save the
changes (Click
here for
screenshots).
- If
you find that Open Transport (TCP/IP)
does not work, you can check the Finder
in the upper right menu, then hit the
two keys command-F (a.k.a.
apple-F) at the same time to
activate Find File, then "Find
items on all disks whose name contains
network software selector,"
double-click on the Network Software
Selector program if it is found,
and select Use Open Transport
Networking, then restart your
computer.
If
you have configured your software and it
still doesn't work, visit the
TCP/IP troubleshooting page.
If
you cannot find your software, you can
check the Finder in the upper right menu,
then hit the two keys "command-F" (a.k.a.
"apple-F") at the same time to activate
Find File, then "Find items on all
disks whose name contains PPP (or
part/all of the name of whatever you are
looking for). Select the software you wish
to configure from the table
below:
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